Picking PropTech that’s right for you

ICG webinar host Christopher Watkin says there are currently 800-900 different PropTech solutions on the market.

With so many products available, it’s hard for estate agents to make the right decision for their businesses: watch this short video for our suppliers’ essential tips.

Andy Soloman from Yomdel defines ‘good PropTech’ as a solution that improves both your business and the customer experience.  In choosing the right package, agents must look at their workflows and customer journeys. By bringing both elements together, he says you will “multiply the value” of the products you use.

Bob Scarff of Callwell advises agents to make sure they buy PropTech designed to solve a real issue within their business, rather than an imagined problem. Kristjan Byfield of The Depositary suggests breaking down every transaction into a micro process and then asking: “What does a human add to this?”  Bradley Kieser of SMS Speedway favours solutions that leave staff free to communicate more with clients.
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Training advice

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‍“It’s how you use things that counts,’ says Andrew Tyler of Reapit. He mentions clients who, through training, have discovered vital new software capabilities they had previously been unaware of.

Steven Rad of InventoryBase believes that good PropTech should reduce the amount of training required, for example by setting out a template for how a company creates an inventory so new employees can see how it is done.

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