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The narrative around the pandemic has become more urgent, and clients are now more fearful than ever. With stories of overrun hospitals, exhausted medics and queuing ambulances increasing in the media, safety protocols for estate agents have never been more critical.
That’s why ICG’s experts are coming together at 1 pm on Tuesday 26th January to help you shine as a Covid-safe Superhero. In a session packed with advice and insights, the team will cover everything you need to know to protect and reassure your clients and keep your business running smoothly.
Make sure to subscribe to the ICG Approved Youtube channel as well, to get all the recordings of the webinars and much more.
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Christopher Watkin has helped hundreds of letting agents over the last 6 years attract landlords to their lettings agency by making them appear to be the most knowledgeable, most competent letting agent in their town.
Charlotte Jeffrey-Campbell is a property industry trainer and Director of The Able Agent®. Charlotte has worked in estate agency and lettings since 1994 in a variety of roles including listing, sales management, property management and land and new homes. She is passionate about providing an accessible training solution to agents to support staff in winning new business, understanding property law and getting qualified.
Before joining Sprift, Amy was an estate agent for 16 years for Romans and Davis Tate, with 8 of those years managing branches. She has a Degree in New Business Media Practices which is now being put to good use! Amy is passionate about customer service in the property industry and enjoys combining the tech and property worlds to assist agencies in winning more business.
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Brad is a founding member of the UK IETF, a member of the IEEE and numerous Open Source projects. He has consulted to many high street and FTSE companies including most of the blue chip banks operating in the UK. He started SMS Speedway, the world's first commercial text messaging company, as a research project for mobile phone based business communication "to prove that it could be done". Mobile phones now dominate the client communication sector and Brad remains focussed on driving better business communications on mobile devices.
Simon is Marketing Director of Customer Experience specialists Yomdel, who deliver world-class customer journeys for Estate Agents. Simon previously spent 20 years consulting and delivering targeted relationship marketing programmes to blue chip companies, and Yomdel now offers a suite of Insight, Design and Engagement services to businesses that want to generate more sales and grow revenue.
Ben Sellers is the co-founder and CEO of Starberry. Passionate about sales and all things creative and tech-driven, Ben, along with his brother Rus, has helped lead innovation in the digital marketing space since 1994 and created Starberry in 2001. A decentralised digital agency with a core focus on designing and developing award-winning web platforms and delivering lead generating digital marketing strategies for the property sector with a clear return on investment.
Kristjan has been an agent for around 18 years now - 16 of those as the co-founder of Base Property Specialists - and you might know him as 'the viking guy'. Kristjan is a huge advocate of the technological evolution of our industry to help deliver a better all-round consumer experience. Earlier this year Kristjan launched The Depositary, an end of tenancy proptech solution for letting agents built in partnership with TDS.
Currently working with some of the most forward thinking companies In the property industry across the world in a variety of capacities, Iain has over 30 year’s experience in all aspects of Estate Agency and a proven track record in both the independent and corporate world. Iain was a chief decision maker within Romans, serving as a shareholder and MD during his 22 years with the company, and a part of this highly successful group’s growth and innovative thinking.
Ed has over 40 years in the property business, 22 at Douglas & Gordon in London as Exec Director. A ten year columnist in The Sunday Times as property expert and as Agent Provocateur in The Telegraph, he's also fronted two BBC TV series and is a regular on mainstream media. In 2016 he set up outsourced viewing and inspection service Viewber which gives agents daily online access to a nationwide army of local experts.
*Please note: by registering to our webinars, you agree to receive email communication from ICG, related to the current event as well as future events and ICG-related announcements
