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It’s your chance to ask any question you want to our panellists and get answers directly from them on any subject that is of interest for you and your estate agent business, no matter how big or small.
From the state of the property market after the lockdown to proptech and the future of estate agency, we’re ready to cover a range of topics within business strategy, lead generation, customer experience, internal efficiencies, people, digital marketing and additional revenue streams for estate agents.
Hosted by Christopher Watkin and Kristjan Byfield, this promises to be an amazing panel discussion and one of the most interactive we’ve done yet.
Christopher Watkin has helped hundreds of letting agents over the last 6 years attract landlords to their lettings agency by making them appear to be the most knowledgeable, most competent letting agent in their town.
Kristjan has been an agent for around 18 years now - 16 of those as the co-founder of Base Property Specialists - and you might know him as 'the viking guy'. Kristjan is a huge advocate of the technological evolution of our industry to help deliver a better all-round consumer experience. Earlier this year Kristjan launched The Depositary, an end of tenancy proptech solution for letting agents built in partnership with TDS.
In the second half of his forty years as an estate agent, Bob became increasingly irritated by agents who don’t respond to emails as quickly as they do to phone calls. “Why can’t someone invent a machine that makes the phone ring every time that a customer email arrives” he frequently asked himself. Since 2016, he has owned and ran a business that does exactly that - Callwell.
Career estate agent of 35 years, established Quealy & Co in the depths of a previous recession in 1989, operating a successful single branch agency with 20 staff offering under the Quealy & Co brand sales, lettings, property management, block management, land and new homes and mortgage broking/financial services. We have featured extremely well in the Best Estate Agent Guide since inception and are market leaders in our core area of operation.
Is the Managing Director of Anthony Pepe Estate Agents which have 5 offices in North London . Charlie has been the driving force behind Anthony Pepe’s multi award winning success over the last 15 years. Charlie is also a Director of Agency Mentors & Crux Careers
Richard worked in North Yorkshire before moving to Ryder & Dutton in 1985. He became an Associate Partner in 1987, an Equity Partner in 1991 and he has been a Director since incorporation in 2007. Richard is also an active RICS member, being an APC Assessor since 1996, Assessment Chairman since 2008, panel Auditor since 2011, and Appeal panel member since 2016. He has also been a member of RICS Estate Agency and Lettings Working group since 2007.
Gary is responsible for driving the vision, overall direction and strategy at the Reapit Group. As part of the Reapit management team, he has helped the business become the market-leading platform that it is today. He has been in the property industry for over 20 years and he is extremely passionate about delivering the very best in customer service to the Reapit client base. Gary is a member of NAEA Propertymark and currently serves on the epropservices board as a Non-Executive member.
Ben Sellers is the co-founder and CEO of Starberry. Passionate about sales and all things creative and tech-driven, Ben, along with his brother Rus, has helped lead innovation in the digital marketing space since 1994 and created Starberry in 2001. A decentralised digital agency with a core focus on designing and developing award-winning web platforms and delivering lead generating digital marketing strategies for the property sector with a clear return on investment.
Currently working with some of the most forward thinking companies In the property industry across the world in a variety of capacities, Iain has over 30 year’s experience in all aspects of Estate Agency and a proven track record in both the independent and corporate world. Iain was a chief decision maker within Romans, serving as a shareholder and MD during his 22 years with the company, and a part of this highly successful group’s growth and innovative thinking.
Heather Staff is the co-founder of Spectre, the leading prospecting tool for Estate Agents. Winner of Tech Company of the Year (Small) 2019 - Prolific North Tech Awards. Prior to co-founding Spectre, Heather was an Associate Director in KPMG's Global Turnaround team, working with some of the world's best known brands to achieve performance improvement. Heather has extensive family experience within estate agency. She recognises the vital role that agents play and is passionately committed to building technology that optimises and enhances their business.
