Prioritising resident safety: What agents, operators and landlords need to consider in respect of COVID-19
Speakers
David Smith, Partner, JMW Solicitors
Rajeev Nayyar, MD, Fixflo
Jack Harrison, Marketing, MRI Software
Key Focus
Company policies: How is your team getting on with remote working? What are some of the best responses observed in our industry? What is a "resident-first" approach?
Maintenance management: A raft of government guidance documents have been released, but are operators, agents and landlords actually liable if they cannot gain access or source contractors?
Effective communication: What should you communicate to occupiers and landlords during this difficult time? How can you minimise infection risks while looking after occupiers' well-being?